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Online communication etiquette

We interact online every day – through messaging apps, social media, forums, and comment sections. But sometimes, digital conversations turn into chaos – arguments, misunderstandings, and hurt feelings. To keep things smooth, here are a few simple rules of online etiquette.

1. Be polite and respectful

It may sound obvious, but remember that there are real people with emotions on the other side of the screen. If you wouldn’t yell at someone in real life, don’t type in all caps or send aggressive messages online.

2. Avoid spamming and emoji overload

No one likes receiving dozens of messages in a row or reading a text flooded with emojis. If you want to express emotion, one or two emojis are enough. And if you have a lot to say, write one well-structured message instead of bombarding the other person with short fragments.

3. Consider the context of the conversation

Be mindful of where and with whom you’re communicating. Work chats require a professional tone, while friendly conversations allow for a more relaxed style. Cultural differences also matter – a joke that makes sense to you might offend someone from another background.

4. Don’t send voice messages unnecessarily

Not everyone likes voice messages – they’re hard to listen to in noisy places and impossible to skim quickly. If you can type it out, do so. And if you do send a voice message, try to summarize its content beforehand.

5. Proofread before sending

Typos and mistakes happen to everyone, but constant errors can be annoying. Take a few seconds to check your message before sending it. Also, avoid excessive abbreviations, especially in professional emails.

6. Don’t spread fake news or unverified information

The internet is full of rumors and misinformation. Before sharing a “shocking” story, verify the source. Don’t send questionable news articles or videos with clickbait titles like “Unbelievable! No one knew this!” to your friends.

7. Respect personal boundaries

Not everyone can reply instantly. If someone doesn’t respond right away, it doesn’t mean they’re ignoring you. Avoid sending multiple messages or repeatedly asking, “Are you there?” every few minutes.

8. Protect others’ privacy

Never share someone else’s personal information, photos, or messages without their consent. Also, don’t add people to group chats without asking them first.

9. Be tolerant of different opinions

The internet is full of diverse perspectives, and that’s okay. It’s fine to debate, but do so respectfully. If a discussion turns into an argument, it’s often best to step back—changing someone’s mind online is incredibly difficult.

10. Don’t overuse audio and video calls

Before calling someone, check if it’s a good time for them. Not everyone is ready for a video call out of the blue – especially first thing in the morning while still in pajamas.

By following these simple rules, you’ll make the online space more enjoyable for both yourself and others. Communicate with respect, and you’ll always be welcome in any chat.

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